FAQ

Telephone
+33 (0)1 42 96 10 01
Paris 1
Louvre - Palais Royal

Arrival and departure

What is the time for check in and check out ?

Check in is from 2pm and check out is no later than 12am

What if I arrive late at night

The reception is open 24 hours a day. Please inform us by email at info@hoteltherese.com or by phone at +33 1 42 96 10 01 in case of late arrival (after 22h00).

Can I leave my luggage at the hotel before check-in or after check-out?

The Hôtel Thérèse has a luggage room so that you can leave your bags and cases upon arrival before 2pm or after you have checked out. And if you are going to be away for a few days, we shall look after your luggage in your absence.

Can I use the early check-in and late check-out facilities ?

If you wish to arrive before 2pm or leave after 12am, please submit your request and we will do our utmost to oblige. Let us know as soon as possible so that we can make the necessary arrangements to meet your requirements.

Is the area lively?

Although the hotel is tucked away in a side road, you are literally in the epicentre of Paris’s most treasured historical landmarks. Just a stone’s throw away, you will come across the lively Opera area, the delightful Palais Royal gardens and the unmissable Louvre.

Is the hotel located in a safe area?

The Rue Thérèse is a typical street situated in the heart of historical Paris. The hotel is equipped with CCTV and our vigilant staff are on the premises around the clock. In the Opera and Palais Royal areas, the cosmopolitan heart of the capital, the police patrol regularly to ensure the safety of the many Parisians and tourists who come here for a stroll.

Reservations

What are the advantages of booking via your website?

Booking directly on our website guarantees you the best possible rates. In addition, this way, Hôtel Thérèse staff will really be able to do their very best to meet your special requirements, such as a room with double or twin beds, a shower or bath. From you to us, we believe in the advantages of ‘thinking local’, which is one of the core values of our hospitality ethos.


How do I cancel or change my reservation?

Your booking confirmation contains information on how to cancel or change your booking. Please contact us for assistance in helping you plan your journey, even if you’re not entirely sure of your itinerary. info@hoteltherese.com

Are pets allowed?

As much as we love our four-legged friends, even small dogs are not allowed at Hôtel Thérèse.

Is there free internet access?

Hôtel Thérèse provides a free highspeed Wi-Fi connection, both in the public areas and in the rooms. The Business Desk also features an additional internet access point for guests who need to use a computer. Our staff are also on hand to scan and print documents for you.

Rooms

Can I plug in my electrical devices in at the hotel?

Hôtel Thérèse provides adapter plugs at the reception desk. Please note, however, that the voltage in France is 230V. USB sockets are available in every room.

Can I store my valuables in a safe?

Your room is equipped with a private safe. It is protected by a code of your choosing. You are advised to keep your valuables into the safe.

Does the hotel provide smoking rooms?

Hôtel Thérèse is the place for a convivial break, over a cup of tea or a drink, but smoking is not permitted anywhere on the premises.

What if there are more than two of us?

Even though Hôtel Thérèse is a haven for guests to enjoy a one-on-one break, the Deluxe and Club rooms can accommodate up to three or four guests – sleeping arrangements will be made for up to two additional guests.

How many rooms are there in the hotel?

Hôtel Thérèse has a total of 40 rooms. From the ground floor, right up to the 6th floor under the eaves, there are five room categories, whose sizes range from intimately cosy to large. For short stays, the six _Classic, or 20 Tradition rooms are ideal choices. For larger accommodation, the six Deluxe, three Club and five Executive rooms are perfect for longer stays

Do you provide facilities for babies?

We provide cots, high chair and changing mat for littluns, free of charge . We can also warm up the bottles and baby food that you will supply. Larger rooms will best adapted for receiving a cot.  

Services

Which languages do your reception staff speak?

We welcome and advise you in French, English, Italian and Spanish... with that inimitable Parisian accent naturellement!

Will the hotel look after my allergies?

Worry not. Allergy sufferers are well looked after at the Hôtel Thérèse, whether you’re allergic to feathers or gluten. Our breakfast menus include a gluten- and lactose-free option and, of course, the duvets and pillows have been chosen for their plush, hypoallergenic qualities.


Is there a restaurant in the hotel?

Hôtel Thérèse is located in the heart of an area which has a great many restaurants, from the finest gourmet establishments to the trendiest spots. Consequently, we do not offer our own dining facilities, apart from our delicious breakfasts and teatime snacks. If you require room service, a menu featuring small cold and hot dishes and sweet and savoury snacks is available for your perusal, served in your room between 11am and 10pm.

Is there a hotel bar?

To ensure that our ground-floor lounge bar provides a full range of options for guests to sit back and relax, Hôtel Thérèse offers a selection of wines, refreshments and hot drinks. Bar facilities are available at all times. In addition, complimentary high tea is one of the hotel’s signature convivial and pleasurable moments, available daily from 4pm to 6pm, with a choice of hot beverages and sweet snacks.

Can business meetings or appointments be held in the hotel? 

The hotel’s hushed feel lends itself easily to hosting informal business meetings, in a quiet, discreet setting. Although there are no meeting rooms as such at Hôtel Thérèse, the lounge area offers an elegant, spacious place for hotel guests to hold meetings in complete peace and quiet, and privacy, with use of the Bar for your enjoyment.

Transport

What's the most comfortable way to get to the airport?
We can arrange for a chauffeur-driven airport transfer, so that you can sit back and enjoy the journey, without having to deal with heavy or bulky luggage. This service is also available for small groups.

Are the parking facilities nearby?

The Rue Thérèse is a side street that is so quiet you can easily forget traffic noise… You can park in the nearby Pyramides car park, which is a five-minute walk from the hotel, at 15 rue des Pyramides

You did not find the proper answer to your question ?

Send us your request and we will reply as soon as possible.

Contact us
Book your stay
Reservation
Best price guaranteed
Choose your dates
Stay from to ( nights)
+ I have a promo code
Buy a gift voucher